Based on how the customers respond on the phone, artificial intelligence can suggest your next step in the conversation. Could be useful for married people also I guess: Misunderstandings and bad communication probably cause a lot of divorces.
Socially Sensitive AI Software Coaches Call-Center Workers
Customer-service reps are getting real-time coaching from software that has learned to detect problems in a conversation.
Source: Socially Sensitive AI Software Coaches Call-Center Workers
